Everyone has received a strange Windows error message from time to time.   Since we run so many different programs it is only to be expected that we would be prone to errors from time to time. This can be frustrating. To solve an unexpected, strange error message, the best thing to do is:

• STOP - Write the message on the screen down exactly as you see it or hit the Print screen button and paste in word if it will let you
• Write down exactly what you were doing when you got the error 
• If you feel comfortable - you can go to Microsoft's technical support web site at www.microsoft.com/support to find more information on the error. The maintain a knowledgebase section that lists when others may have received the same error message and what you can do to fix it
• It is also possible that other software or hardware other than Windows is the root of the problem - if this is the case someone would need to contact that vendor

If none of this has helped contact your school technology coordinator

• If your computer is running like a turtle, you may have too many programs running in the background. You can CTRL+ALT + DEL and close some of the programs you are not using.  Make sure you do not close systray and explorer. 
• Sometimes we leave our computers on for long periods of time never restarting them - a fresh restart may speed up your computer
• Under PROGRAMS - ACCESSORIES - SYSTEM TOOLS are some programs that might help with this problem {Disk Cleanup or Disk Defragmenter}

1. Make sure it is turned on
2. Make sure there is an ink cartridge in both slots
3. When booting up an Ardence/Image/Diskless computer make sure you do not cancel out on the pop up window.  You must let it run the complete setup.
4. Sometimes restarting your computer will bring the printer back
5. You may need to reinstall the printer using the software that came with the printer or go to the home page of that printer and download the latest drivers (example: www.hp.com)
6. If none of these have worked contact your technology coordinator

1.  Check the logon window and make sure your username for the network and not someone else's  is in the username line. 

2.  Make sure you're entering the correct user password for your username.

3.  Make sure  ELMORECO is in the third block.

4.  Make sure network cable is connected to the computer and network card is flashing green lights.

5. Make sure Hub (Black Box)  is plugged into outlet.  Sometimes they get unplugged to plug something else in like a vacuum cleaner.

6.  If this doesn't work contact your school technology coordinator.

• To many application being open at once, not enough memory, or Video card going bad. 
• You can try freeing up memory by deleting Temp files and Internet temp files. 
• Some times if you hold down the Ctrl +Alt keys with the Delete key just one time you can see what program is not responding.  If you hit those same keys once again it will restart your computer. 
• If this does not work hit reset.  If your computer does not have a reset you may have to hit the power button.  This should be your last resort. 
• If this continues let your technology coordinator know.